Full-width Image

Our business

Bunzl Retail Supplies is a solution focused business with a team that enables thousands of retail outlets throughout the UK and Ireland to operate and serve all of us – as their consumers.

The 3 CORE PILLARS of our businesses purpose are:




Full-width Image

Corporate responsibility and sustainability

Our Sustainability Team support our Sales and Procurement Teams to deliver solutions that help our customers meet their own sustainability targets. Through collaboration with our network of Suppliers and application of our technical expertise, we support our customers to navigate changes in legislation through the development and delivery of innovative products and reporting tools.

Group sustainability strategy

Working with customers

Our customer account management teams are an extension of our customers own head office teams, frequently based in our customers own offices as either implants or with identification to come-and-go as required. The account management teams work closely with each customer to ensure their teams are supported as the catalogue range they require needs to evolve.

We also have a Project Management Team assisting in delivering large complex customer change initiatives including onboarding, category growth and new system rollout.

Our Customer Support team provide a range of support requirements for stores.

Working with suppliers

Our supply base has a range of supplier touch points. Every day our Supply Chain Planning team manage the demand versus supply challenge, our Procurement Team work with a global supplier base across 40 product categories and our technical team ensure our suppliers performance is in line with the standard required to service our customers. They verify the capabilities and ethical practices of existing, new, innovative and low-cost supplier options.


Leadership team

Our Leadership Team are focused on creating the right cultural tone to underpin every element of our business and deliver our strategic ambitions for the future.

We look forward to meeting you!

Technology and systems

Our IT and Systems Team support our business by ensuring our infrastructure and systems perform 24 hours a day. Our development team ensure our systems remain relevant and evolve.

Working in our operations and logistics teams

Our operations and logistics teams are at the centre of our customer service solution. Our teams receipt, put-away, manage, pick, pack and despatch all the items our customers require every day.

Our support functions

Our facility, Health & Safety, finance, HR, and business improvement teams ensure our operation, logistics, and office teams are able to deliver for our customers every day. There are a range of roles in each department.

Modern Slavery Statement

Bunzl Retail Supplies is a subsidiary of Bunzl plc. Bunzl’s current modern slavery statement, which is made in accordance with Section 54, Part 6 of the Modern Slavery Act 2015 and sets out the steps that Bunzl plc, its subsidiaries and operating divisions are taking with a view to ensuring that slavery and human trafficking is not taking place in Bunzl’s supply chain or in any part of its business, can be downloaded below.

Moden Slavery Statement